FAQ

Quick answers to frequently asked questions

General

Find answers to general questions about our company.

1

What is bio-recovery and disinfection?

Bio-recovery and disinfection are the processes to remove the bulk amount of contaminants, followed by the proper use of an EPA registered disinfectant that kills 99.9% of pathogens and also inhibits the growth of new hazardous materials.

2

What does the bio-recovery and disinfection include?

The biohazard cleaning process includes removing, disinfecting, and properly disposing of blood and other potentially infectious materials (OPIM) according to state and federal laws. This doesn’t mean the area will look exactly the same upon completion, as some items are not cleanable and need to be removed. Saturation of biohazards on porous surfaces is a prime example. Almost all non-porous (hard surfaces) can be cleaned and restored.

3

When do I need A&M Decon and Cleaning Services?

When there are potential biohazards or contaminated areas, there is a risk to the health and safety of all involved parties if not cleaned properly. We are highly trained professionals. We have the proper equipment, protective gear and chemicals to ensure your job is done right the first time and you don’t have to worry about it. We offer fair prices and excellent customer service. You will not be dissatisfied with hiring us. We do it, so you don’t have to.

Cost

Guidance for a smooth experience

4

How much will it cost?

Every situation or job is different and complex; we have to review it before giving any type of reasonable estimate for our services. We highly encourage our customers to get quotes from other companies and bring them to us. We want to negotiate with our consumers in their time of need. We also offer a reduced cost for a retainer contract option for ongoing monthly or weekly services.

5

What are the payment options?

Homeowners insurance can often assist with the cost when a tragedy occurs. We can help with this process to lighten the burden on the homeowner. After an estimate is accepted, a down payment of 1/2 of the estimate is required. Forms of payments we accept: cash, check, credit or debit card, and payments from insurance.

Sustainability

 Creating a harmonious and enduring relationship between humanity and the natural world.

4

Why we believe in sustainability.

As parents and pet owners, we value sustaining our environment for the future generations while also protecting our pets and loved ones. We use the same chemical compound that disinfects our every day drinking water called chlorine dioxide, not to be confused with chlorine bleach. It is powerful enough to kill viruses, fungi, bacteria and odors on all colorfast surfaces. It can be used in a gas form as well as a stabilized liquid form. It leaves no residue and is generally safe for humans, pets and the environment when used in correct concentration by trained professionals. .

Have additional questions?

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